Quick guide and best practices to securely access your Coinsquare account, troubleshoot sign-in issues, and protect your assets.
Coinsquare's sign-in begins at the homepage or dedicated sign-in endpoint. Users enter their email and password, complete two-factor authentication when enabled, and land on the dashboard. This guide explains each step, security settings you should enable, recovery options, and where to get official help.
Always start at https://coinsquare.com (or the region-specific URL). Verify the browser address bar, SSL lock, and avoid links from messages unless you confirmed their origin.
Input the email attached to your account and your password. Use a password manager when possible — strong unique passwords reduce risk.
If 2FA is enabled you will be prompted to supply an OTP from an authenticator app or a security key. Coinsquare strongly recommends authenticator apps over SMS for resilience against SIM-swaps.
Use the "Forgot password" link on the sign-in page to initiate a reset. Check spam if you don’t see the reset email, and contact support if you don’t receive it.
If you lose access to your 2FA method, Coinsquare's support team can assist with account recovery after identity verification. Expect to provide identification and account details via the official support channels — do not share these over social media or unverified email addresses.
Check the official status page before assuming the problem is on your end. Maintenance and incidents are published with timestamps on the status portal.
If you suspect a breach: change your password, revoke active sessions, disable API keys if any, and contact Coinsquare Support immediately via the official help center request form.
Coinsquare publishes information on security practices and regulatory compliance. For complaints and dispute resolution, follow the published legal processes and contact the compliance team when necessary.
Use Coinsquare’s security reporting page or the help-center request form to report bugs, suspicious activity, or account problems. Responsible disclosure channels are monitored by their security team.